Paper Section 1: Reflection and Literature Review

Using Microsoft Word and Professional APA format, prepare a professional written paper supported with three sources of research that details what you have learned from chapters 11 and 12.  This section of the paper should be a minimum of two pages.

Paper Section 2:  Applied Learning Exercises

In this section of the professional paper, apply what you have learned from chapters 11 and 12 to descriptively address and answer the problems below.  Important Note:  Dot not type the actual written problems within the paper itself.

  1. Search to find and possibly test some applications of artificial intelligence and ES. Consider a fictional or real organizational work environment for which you are currently part of or what to be part of and think about a decision-making problem that requires some expertise (but is not too complicated) for this type of work environment. Based on research, experience and or understanding of this work environment, identify the problems that are supported or can potentially be supported by rule-based systems. Some possible example areas could include, and is not limited to, selection of suppliers, selection of a new employee, job assignment, computer selection, market contact method selection, determination of admission into graduate school and or specific ones more suited to the established work environment based on experience and or desire.
  2. How does knowledge management support decision-making? Identify products or systems on the Web that help organizations accomplish knowledge management. Start with brint.com and knowledgemanagement.com. Try one out and report your findings and learning experience.
  3. Important Note:  With limited time for a college class, perfection is not expected but effort to be exposed to various tools with attempts to learn about them is critical when considering a career in information technology associated disciplines.

Important Note:  There is no specific page requirement for this section of the paper but make sure any content provided fully addresses each problem.

Paper Section 3:  Conclusions

After addressing the problems, conclude your paper with details on how you will use this knowledge and skills to support your professional and or academic goals. This section of the paper should be around one page including a custom and original process flow or flow diagram to visually represent how you will apply this knowledge going forward.  This customized and original flow process flow or flow diagram can be created using the “Smart Art” tools in Microsoft Word.

Paper Section 4:  APA Reference Page

The three or more sources of research used to support this overall paper should be included in proper APA format in the final section of the paper.

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