Critical Thinking Questions Module 4
1 Obtain the job description for your current or most recent job (prepare one yourself if one does not exist).  Redo this description by using the job characteristics framework presented in Exhibit 6.2 (I will attach this).  Design a job that w3ould be more interesting, challenging, and enjoyable for you.
2 What are the critical factors to consider in the design of work systems? What particular role does technology play in the design of work systems?
3 Compare and contrast job enlargement, rotation, and enrichment.  How are they similar to and different from each other?
4 What barriers to change exist in most organizations, and how can they be overcome?
5 Describe a successful and unsuccessful attempt at job redesign that you have experienced or observed.  What factors contributed to the success or failure of the change initiative? How could the unsuccessful attempt have been managed better?
6 Debate how offshoring might impact the U.S. economy.  Do your feel that it will cause domestic organizations to become more competitive in the global marketplace through increased efficiency and reduced costs or will it simply result in higher unemployment and an erosion of the consumer segment of our economy?
How might the HR function be affected by outsourcing decisions in small-and medium-sized organizations?  What roles can and should HR play in such decisions?
8 As an employee, how would you feel about having your employer monitor your email? As an employer, why would you choose to monitor employee email?  How can employee morale be maintained when an employer monitors employee email?
For question 1
Exhibit 6.2
The Job Characteristics Model
WORK OUTCOMES Skill variety                               Experience                                                                    High Internal work                                                Task identity                             meaningfulness                                                                         motivation
Task significance                      of the work
Autonomy                                 Experienced                                                                  High-quality work
responsibility for                                                          performance
outcomes of the
work                                                                               High satisfaction
with the work
Feedback                                    Knowledge of the                                                         Low absenteeism
actual results of                                                           and turnover
the work activities